If you are an existing registered user of the Paremus Support Center and have a valid support contract in place with Paremus, please access the Paremus Support Center or send us an email.
You are required to provide the following information when logging a fault:
After the fault has been logged you will be sent an email with the unique Fault Ticket ID which must be used in all future correspondence regarding the fault.
- Contact details (name, company, location, email address and telephone number)
- Indication of the priority of the fault
- General description of the fault