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Product Support
 

If you are a customer and require support please click here.

 
Paremus Service Fabric
 
We offer two levels of support for the Paremus Service Fabric – Standard and Premium:
 
  Support Level
Standard
Premium
 
 

Hours of cover

Mon -Fri, 09.00hrs to 17.30hrs
GMT/BST exc Bank & Public Holidays

24 hours per 7 days
per week

 
 

Work-arounds and patches

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Support Center access

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Software updates

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Telephone support

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Email support

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For further information on Product Support for the Paremus Service Fabric, please refer to your Support Agreement or contact us.

 
Nimble
 

Support packages are available for customers who have purchased a Nimble Perpetual License. For further details please contact us.

 
 
 
 
     
 
 
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